Kiwi companies who’ve been around for as long as we have, don’t achieve that without constantly adapting and evolving to meet customer needs.
Seeing the effect of the COVID-19 Pandemic on our customers, and their communities, has provided a natural trigger for us to look at everything we’re doing.
To remain relevant in today’s retail market, it’s not a ‘one size fits all’. So, by keeping true to our values of fairness and transparency, we’re tailoring interest rates for every individual customer. Providing better value and flexibility in payment options, and making it easier to do business with us online.
But it doesn’t stop there. We’re putting our money where our mouth is, and for the first time in our history, introducing a Price Match Promise. See it cheaper elsewhere and we’ll match it. It’s that simple.
In short, we’re making some changes. For good.