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How can we help

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If you’re not sure about something, or need more information, there’s a handy FAQ Page that might help. But if you’d like to talk to someone, just give us a call on 0800 734 735.

Our call centre is open from 8.30am – 5pm Monday to Friday. Alternatively, just fill in the form below and someone will get back to you as soon as possible.

This email is monitored at the Support Office Monday to Friday 9-5pm. During that time we try to reply to all enquiries within 1 business day (this does not include the weekends or public holidays). If you wish to email one of the branches, please check here for their email address. Please do not send personal customer information to this email. Check the branch listing and send directly to the branch concerned. Thanks again for contacting us.

If you have any other comments or questions? Please complete this form, or write to us at:

dtr
PO Box 204365
Highbrook, Manukau 2161
Ph: (09) 250 3350